---
title: "Social listening"
description: "Social listening"
---

These operations read public data from social networks, news and Google Maps reviews. Each takes the network in `network` and charges the organization's credits (a call costs a fraction of a credit); the answer's `credits` shows what it charged and what is left. Each call reserves 10 credits before querying the network and charges only the actual cost on completion, releasing the remainder. A failed charge write fails the operation. With too few credits for the reservation, the operation refuses with `credits_exhausted` before calling any network, stating when credits renew and, when the company has monthly credits, how many. Siglata staff set the monthly credits agreed with the company. Siglata keeps nothing the networks answer.