Plans and limits

See how much each plan holds.

Limits apply to the whole organization and come from its plan. Prices are on Pricing.

At the limit

• Files: any file type is accepted, up to 83,886,080,000 bytes each (78.125 GiB), and counts toward the plan’s files, trash included. Without room, an upload fails with the quota_exceeded error and the link to change plans. Nothing is deleted: files stay available to read, query and download.
• Spreadsheets the agent queries: the cells read from spreadsheets and the tables the agent creates count here. Without room, uploads keep working: the file is stored with status limit_reached, its message carries the limit and the link to change plans, and Siglata reads it on its own, oldest first, as soon as there is room, whether after a plan change or deleting files or tables.
• Large spreadsheets: a spreadsheet over the cell or size limit is stored with status too_large and stays downloadable, but the agent does not query its cells. If the plan comes to allow it, it is read on its own. See the statuses in Spreadsheets with SQL.
• Calls: each authorized tools/call counts as one call, however many operations its script runs, including when the script is invalid or permission is denied; initialize, tools/list and failures on our side do not count. The week starts over every Monday at 00:00, São Paulo time. Past 100 calls on Free, the call does not run and the agent gets a JSON-RPC error with error.code -32000 and error.data.code CALL_LIMIT_REACHED, carrying the limit (limit), when the count starts over (resetsAt in ISO 8601 and resetsAtLocal spelled out) and the link to get Pro (upgradeUrl). After upgrading to Pro, the next call goes through; after returning to Free mid-week, the week’s calls so far count.
• Credits: the organization has one credit balance for every paid operation. Today those are the social_* operations, which charge what each read of a social network, the news or reviews costs, in fractions of a credit. The plan’s credits start over on the 1st of each month at 00:00, São Paulo time, and unused ones do not carry over. An owner of the organization buys packs of 1,000 credits on the Console’s plan page, on any plan; bought credits never expire and are used only after the month’s. With no credits left, the operation refuses with CREDITS_EXHAUSTED before reading any network; the page to buy more is principal_get’s billingUrl.
• When Pro ends: when the subscription ends, the organization returns to Free limits without losing files.

Pro is subscribed in the Siglata Console. For the Enterprise plan, talk to us on WhatsApp from Enterprise.